Writer: Christopher Jensen

Consumer Protection

Federal Trade Commission Warns Six Companies About Product Warranties

Six manufacturers of products including computers, cellphones, video game gear and autos have been told by federal regulators to change the language in their warranties or possibly face charges of “unfair or deceptive acts.” The Federal Trade Commission sent warning letters three weeks ago to the six companies -- Sony, [...]

Consumer Protection

Top Off-Road Vehicle Maker Polaris to Pay Record $27.25 Million Penalty Over Fire Risks

Polaris recreational off-highway vehicles riding on a highway in Gorham, N.H. (Photo by Christopher Jensen) Polaris Industries has agreed to pay $27.25 million – a record penalty – to settle charges that it failed to immediately notify federal officials about a fire hazard on its recreational off-highway vehicles [...]

Public Health

Researcher Says Auto Safety Measures Prevented Millions of Deaths

(Insurance Institute for Highway Safety) Traffic safety measures ranging from seat belt and drunk driving enforcement to design standards for cars and trucks "averted a public health disaster" by preventing about 5.8 million deaths in the U.S. from 1968 through 2015, according to a new study. The analysis [...]

Consumer Protection

Fire Danger Persists for Polaris Off-Road Vehicles

Polaris recreational off-highway vehicles riding on a highway in Gorham, N.H. (Photo by Christopher Jensen) In recent years, Polaris Industries, the leading producer of off-road vehicles, has recalled hundreds of thousands of its trail machines due to a fire danger. The hazard is linked to at least three [...]

Consumer Protection

Federal Regulators Ratchet Up Probe of Ford Explorer Exhaust Complaints

Less than two weeks after Steve Simmons bought a 2015 Explorer, he began feeling ill, and blood tests indicated that he had carbon monoxide poisoning. Over the last five years, auto safety regulators have received hundreds of complaints of exhaust fumes and carbon monoxide wafting into the cabins [...]

Consumer Protection

At Center for Auto Safety, a New Leader for a New Era

Jason K. Levine, the new executive director of the Center for Auto Safety Since 1970 the tiny Center for Auto Safety has wielded enormous influence through its campaigns to recall vehicles for safety-related defects and to push states to enact consumer protections such as lemon laws. But consumer [...]

Consumer Protection

Timing of Child Seat Recall Raises Questions

Graco Children's Products has announced a safety recall of 25,000 child seats. But the action comes more than two years after a test by the National Highway Traffic Safety Administration found that a strap to hold the child in the seat could break in a crash. That was revealed in a [...]

Consumer Protection

Headlight Recall Turns High Beams on GM’s Safety Vow

RiverNorthPhotograph/iStock Three years ago, General Motors chief executive Mary Barra admitted that for years the automaker had concealed an ignition-switch defect, which has now been linked to at least 124 deaths. And she assured federal regulators that there would be a new pro-safety and pro-consumer attitude at the [...]

Transportation Safety

Blind Spots in Police Reports Hamper Efforts to Curb Deadly Crashes, Study Says

(Photo by X2Photo/iStock) The scope of deadly hazards such as texting and drug use by drivers may be underestimated and not adequately addressed because police aren’t collecting enough information at crash scenes, according to a new report. The report, released today by the National Safety Council, also found [...]