The U.S. Consumer Product Safety Commission is set to launch a new website that for the first time will provide public access to safety complaints about consumer products.
Commissioners voted 3-2 on Wednesday to approve the site, SaferProducts.gov, which will make complaint information available to consumers without prior approval from manufacturers, according to Bloomberg. Currently, the agency accepts complaints, but access to complaints filed by others is restricted.
When it goes live in March, the site will display complaint information on everything from toys to household goods to recreational equipment.
In approving the website, the commission divided along political lines, with yes votes by the three commissioners appointed by Democrats and opposition from both GOP-appointed commissioners.
“The problem is, there might be a tendency to post it and forget it,” Nancy Nord, one of CPSC’s Republican commissioners, told The New York Times. “Having just a grab bag of junk that has not been investigated seems to not be in the consumer’s interest.”
Safety advocates contended her goal was to shield manufacturers from scrutiny.
“[Manufacturers] have a great deal now, and I think they are trying to maintain the status quo by levying these unfounded arguments,” said Rachel Weintraub of the Consumer Federation of America.
The creation of the website was made possible by a 2008 law that aimed to strengthen the CPSC. Such websites are not new for government agencies; the National Highway Traffic Safety Administration operates one at SaferCars.gov.


