Toyota is telling federal officials that a steering problem that could affect nearly 750,000 Corolla and Matrix models isn’t a safety defect, but has offered free repairs to owners who complain, the Detroit Free Press reports.
In February, the National Highway Traffic Safety Administration opened an investigation into 2009 and 2010 Corolla and Matrix models, after 168 consumers reported that their power steering drifted or locked up, sometimes while traveling at highway speeds.
The troubled automaker has already recalled 8.5 million vehicles during the past year, mostly because of defects related to sudden acceleration, and paid a $16.4-million government fine for delaying the recalls. Two other probes are focused on Toyota’s handling of defects.
In documents obtained by the Detroit Free Press, Toyota received 437 reports of steering problems dating back to 2008, resulting in 18 crashes and 11 injuries.
Toyota spokesman Brian Lyons said the steering issues did not constitute a safety problem, since most of the complaints involved steering that wandered from the center position.
“We see this as a customer-satisfaction issue,” Lyons said.
NHTSA declined to comment on the status of the investigation. The agency is also investigating reports of engine problems in 1.2 million 2006 Corolla and Matrix models.
Related Links: Data Recorders Suggest Driver Error, Not Sudden Acceleration, Caused Some Toyota Crashes
Auto Safety Bill Weakened in Wake of Industry Lobbying
Toyota Used Donor Status to Attack University Critic
Probe of Auto Safety Agency Stalled by Sketchy Records


