Authorities Seek Better Response to Defective Product Recalls

Starting this week, durable children’s products such as cribs, toddler beds, high chairs and strollers will come with registration cards to make it easier for companies to reach consumers in the event of a recall.

Typically, only 10 to 30 percent of defective children’s products are returned because consumers don’t know about the recalls. In contrast, recalls of child safety seats get a much better response, since the National  Highway Traffic Safety Administration requires their registration, according to ConsumerReports.org.

“Most recalled products remain in consumers’ homes and in use for too long after the recall because consumers never heard about the recall,” said Nancy Cowles, executive director of the non-profit Kids In Danger. “This new measure will allow consumers who purchased or own the product to get accurate news of a recall quickly, along with the information they need to comply with the recall.”

The requirement stems from the Consumer Product Safety Improvement Act of 2008, which also imposed a slew of testing requirements and standards for consumer products.

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